Retailing:

Cox, Roger

Retailing: an introduction - 5th - Noida Pearson India Education Services Pvt. Ltd. 2007 - 348 p.

Table of Content
Retailing and the consumer
The retail industry
Retail organizations
Economics of retailing
Grand strategies
International retailing
Retail planning and strategy
Retailing research
The retailing environments
Consumer buying behaviour
Segmentation
The retail mix
Store location
Product decisions
Buying
Stock management
Pricing
Advertising
Personal selling
Sales promotion and public relations
Atmosphere and layout
Customer service decisions
Administration
General management
Financial planning
Human resources
Property and location development
Store management
Technology in retailing
Retailing and the law
The future of retailing

Provides a comprehensive introduction to all aspects of retailing and the fundamental elements of retail management and a retail organisation's activities so that the reader will have a solid platform on which to build.



Intended not only for students in college and universities, the book serves as an invaluable tool for those already working in selling, marketing or retailing who require more knowledge of how retailing works. It is also the perfect resource for aspiring retail managers who may have received little formal training on the subject.

9788131704714


Retail trade--Management
Marketing
Retail trade
Merchandising

658.87 / COX

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