Ultimate question: for driving good profits and true growth
Reichheld, Fred
Ultimate question: for driving good profits and true growth - Boston Harvard Business School Press 2006 - xi, 211 p.
9781591397830
Customer relations
Consumer satisfaction
Employee motivation
Leadership
Success in business
658.1554 / REI
Ultimate question: for driving good profits and true growth - Boston Harvard Business School Press 2006 - xi, 211 p.
9781591397830
Customer relations
Consumer satisfaction
Employee motivation
Leadership
Success in business
658.1554 / REI