Managing the professional service firm (Record no. 6700)

MARC details
000 -LEADER
fixed length control field 01676nam a22001937a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240227194330.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780743231565
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658
Item number MAI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Maister, David
245 ## - TITLE STATEMENT
Title Managing the professional service firm
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc. Simon & Schuster UK Ltd.
Place of publication, distribution, etc. London
Date of publication, distribution, etc. 2003
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 376 p.
365 ## - TRADE PRICE
Price type code INR
Price amount 699.00
520 ## - SUMMARY, ETC.
Summary, etc. Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'<br/><br/>(https://www.simonandschuster.co.in/books/Managing-The-Professional-Service-Firm/David-H-Maister/9780743231565)
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Professions-Marketing
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consultants-Marketing
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Bill No Bill Date Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Accession Number Date last seen Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Public Policy & General Management TB3913 22-02-2024 Indian Institute of Management LRC Indian Institute of Management LRC General Stacks 02/27/2024 Technical Bureau India Pvt. Ltd. 485.80   658 MAI 006273 02/27/2024 1 699.00 02/27/2024 Book

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