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Business communication

By: Nawal, MallikaMaterial type: TextTextPublication details: New Delhi Cengage Learning India Pvt. Ltd. 2020 Edition: 2ndDescription: xxiii, 606 pISBN: 9789353502157Subject(s): Business communication | Commercial correspondence | Business report writing | Business writingDDC classification: 658.45 Summary: Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey — a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.
List(s) this item appears in: Business Communication | Public Policy & General Management
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
General Stacks
Business Communication 658.45 NAW (Browse shelf(Opens below)) 1 Checked out 07/08/2024 001913

Table of content

Chapter 1 Introduction to Communication

Chapter 2 Communication in Action

Chapter 3 Kinesics (Body Language)

Chapter 4 Paralanguage (Voice)

Chapter 5 Listening Skills

Chapter 6 Basics of Written Communication

Chapter 7 Written Analysis of Cases

Chapter 8 Letter Writing

Chapter 9 Memos and Minutes of Meeting

Chapter 10 Resumes and Cover Letter

Chapter 11 Reports and Proposals

Chapter 12 Mechanics of Editing and Proofreading

Chapter 13 Presentation Skills

Chapter 14 E-mail Etiquette

Chapter 15 Telephone Etiquette

Chapter 16 Organizational Communication

Chapter 17 Cross-Cultural Communication

Chapter 18 Talking the Talk

Chapter 19 Interview Prowess

Chapter 20 Corporate Etiquette

Chapter 21 Grooming, Clothing and Accessorizing

Chapter 22 Ethical and Legal Aspects of Communication

Index

Beginning with the epochs of ancient history to the aeons of modern world, communication has been the corner-stone of success. This book, Business Communication, is an effort to take you on a transformational journey — a journey of personal and professional growth for a successful life. This book will help you identify your current level of communicational prowess it will help you become aware of your own communication style and it will equip you with communication techniques to suit various situations. From the common aspects of oral and written communication to the finer aspects of etiquette and decorum, the book is filled with everyday practical examples to help you gather conceptual understanding of communication in all its dimensions.

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