TY  - BOOK
AU  - Langabeer, James R.
AU  - Helton, Jeffrey
TI  - Health care operations management: a systems perspective
SN  - 9781284194142
U1  - 362.11068 
PY  - 2021///
CY  - Burlington
PB  - Jones and Bartlett Learning
KW  - Health facilities--Business management
KW  - Health services administration
KW  - Business logistics
KW  - Hospitals--Administration
N1  - Part  I  An Overview to Health Care Operations
Chapter  1  Operations Management and Decision Making
Chapter  2  Hospitals and the Health Care Industry
Chapter  3  Operational Finance
Chapter  4  Health Plan Operations
Part  II  Methods for Improving Operations
Chapter  5  Operational Planning and Analysis
Chapter  6  Quality and Process Management
Chapter  7  Six Sigma and Lean Management
Chapter  8  Forecasting and Decision Tools
Chapter  9  Productivity and Performance Management
Chapter  10  Project Management
Part  III  Analytical Tools and Technology
Chapter  11  Operational Metrics in Health Care Organizations
Chapter  12  Statistical Applications in Operations Management
Chapter  13  Using Information Technology in Operations Management
Chapter  14  Operations Analysis and Benchmarking
Part  IV  Health Care Supply Chain
Chapter  15  Supply Chain Management
Chapter  16  Purchasing and Materials Management
Chapter  17  Financial Management of Inventory
Chapter  18  Operations Management in the Pharmacy
Appendix  A  Answers to Selected Chapter Exercise Problems
N2  - Operations management is increasingly a critical skill needed in today’s health care leader.  Managing your organization’s complex interdisciplinary processes, labor and asset productivity, and operational performance involves quantitative and qualitative skills.  Covering a range of topics from quality management to data analyses, Health Care Operations Management:  A Systems Approach clearly explains the important concepts and skills necessary to lead a modern health care organization.

Logically organized in four parts, Health Care Operations Management:  A Systems Approach looks at operations, systems and financial management; methods for improving operations; analytical tools and technology; and health care supply chain.  Thoroughly revised, the new Third Edition offers new content on health plan operations, use of information technology in operations management, and analytics – topics often overlooked in most health care operational management texts.
ER  -