TY - BOOK AU - Fisher, Roger AU - Ury, William TI - Getting to yes: negotiating agreement without giving in SN - 9781847940933 U1 - 158.5 PY - 2012/// CY - London PB - Random House Business Books KW - Negotiation KW - Conflict management KW - Negotiation in business N2 - Getting toYes has been in print for over thirty years, and in that time has helped millions of people secure win-win agreements both at work and in their private lives. INcluding principles such as: Don't bargain over positions Separate the people from the problem and Insist on objective criteria Getting to Yes simplifies the whole negotation process, offering a highly effective framework that will ensure success ER -