TY - BOOK AU - Lamb,Charles AU - Hair, Joseph F. AU - Sharma, Dheeraj AU - McDaniel, Carl TI - MKTG: a South Asian perspective SN - 9788131520345 U1 - 658.8 PY - 2021/// CY - New Delhi PB - Cengage Learning India Pvt. Ltd. KW - Marketing N1 - Table of content PART 1 Chapter 1 An overview of Marketing Chapter 2 Strategic Planning for Competitive Advantage Chapter 3 Ethics and Social Responsibility Chapter 4 The marketing Environment Chapter 5 Developing a Global Vision Case 1: Aviva life Insurance Company India Ltd. PART 2 Chapter 6 Consumer Decision Making Chapter 7 Business marketing Chapter 8 Segmenting and Targeting Markets Chapter 9 Decision Support Systems and Marketing Research Case 2: Makemytrip.com (A) PART 3 Chapter 10 Product Concepts Chapter 11 Developing and Managing Products Chapter 12 Services and Nonprofit Organization Marketing Case 3: A-One Starch Products Limited (A) PART 4 Chapter 13 Marketing Channels Chapter 14 Supply Chain Management Chapter 15 Retailing Case 4: Crossword—Customer Relationship Management PART 5 Chapter 16 Integrated Marketing Communications Chapter 17 Advertising and Public Relations Chapter 18 Sales Promotion and Personal Selling Case 5: Jasmine—A Case Study PART 6 Chapter 19 Pricing Concepts Chapter 20 Setting the Right Price Case 6: Modernization of Fair Price Shops: A Case of Gujarat PART 7 Chapter 21 Customer Relationship Management (CRM) Chapter 22 Social Media and Marketing Chapter 23 Bottom of the Pyramid Case 7: Allegiance Corporation Bank: Restructuring Private Banking PART 8 Endnotes Index N2 - 4LTR Press, a Cengage Learning product, is a widely acclaimed concept of learning with a simple approach—creating an innovative teaching and learning solution built around today’s learners and teachers. The idea behind bringing out this series of books is to introduce students and teachers in South Asia to an innovative concept in management studies. Since the launch, 4LTR Press has helped more than 1,800,000 college students at over 2,000 schools succeed worldwide. MKTG, a 4LTR Press product, takes into account and integrates the inputs from discipline-specific focus groups, conversations, and surveys and presents the content in a visually engaging page layout, keeping intact the high-quality content instructors need. It adopts a persuasive visual medium and offers a balanced approach, demonstrating how to use marketing information to make business decisions. The book aims at enjoyable reading and easy attention using comprehensive pedagogical features ER -