TY - BOOK AU - Venkatachalam, T.A. AU - Sellappan, C.M. TI - Business process SN - 9788120341920 U1 - 658.401 PY - 2011/// CY - New Delhi PB - PHI Learning Pvt. Ltd. KW - Business Policy N1 - CONTENTS Preface Chapter 1 ORGANISATIONAL STRUCTURE Chapter 2 ORGANISATIONAL OUTCOMES Chapter 3 BUSINESS PROCESS REENGINEERING Chapter 4 BPR AND IT INDUSTRY Chapter 5 E-BUSINESS PROCESS Appendix Name Index Subject Index N2 - Description: This textbook provides complete coverage of the subject. Starting with a detailed description of organisational structure, relationships and culture, the text proceeds to discuss the topics such as nature of power in organisation, leadership, organisational change and organisational environment. An elaborate account of business process reengineering with respect to methodology, planning, and its relationship with IT industry is given. Finally, the text describes e-business process and knowledge management in detail. The text is profusely illustrated with numerous flow charts and diagrams. Review questions are included at the end of every chapter to help students check their understanding of the subject. ER -