TY  - BOOK
AU  - Esteve, Marc
AU  - Schuster, Christian
TI  - Motivating public employees
SN  - 9781108459235
U1  - 352.3 
PY  - 2019///
CY  - New York
PB  - Cambridge University Press
KW  - Organizational change
KW  - Organizational effectiveness
KW  - Government productivity
N1  - Table of Contents
1. Motivation as the holy grail of public management
2. Work motivation in the public sector – a typology
3. Lessons from public administration research about work motivators in the public sector
4. The art of motivating public employees in practice – lessons from and for public administration research
N2  - What motivates public employees to work hard? This Element systematically reviews answers from public administration research. The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one's organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues. Supplementary material for this Element is available online
ER  -