TY - BOOK AU - Smith, Gregory TI - The new normal in it: how the global pandemic changed information technology forever SN - 9781119839767 U1 - 005.74 PY - 2022/// CY - New Jersey PB - John Wiley & Sons, Inc. KW - Data processing service centers KW - Information technology N1 - TABLE OF CONTENTS Preface Acknowledgments About the Author Part I The Post-Pandemic New Normal Chapter 1 Lasting Business Impacts and Resource Sourcing after a Global Pandemic Chapter 2 The Shrinking Office of the Future: Cloud and Mobile Dominate Chapter 3 Voice Systems and Collaboration in the New Hybrid Office Environment Part II Risk Mitigation and Disaster Recovery is Your New Friend Chapter 4 Never Be Unprepared for a Pandemic Again: Business Continuity and IT Disaster Recovery Going Forward Chapter 5 IT Security for Corporate Resilience Part III IT Governance to Performance Management Chapter 6 IT Governance: Keep it Simple Chapter 7 Key Performance Indicators for the New Normal Chapter 8 Updated Research and CIO Priorities Notes Index  N2 - Learn how IT leaders are adapting to the new reality of life during and after COVID-19 COVID-19 has caused fundamental shifts in attitudes around remote and office work. And in The New Normal in IT: How the Global Pandemic Changed Information Technology Forever, internationally renowned IT executive Gregory S. Smith explains how and why companies today are shedding corporate office locations and reducing office footprints. You'll learn about how companies realized the value of information technology and a distributed workforce and what that means for IT professionals going forward. The book offers insightful lessons regarding: How to best take advantage of remote collaboration and hybrid remote/office workforces How to implement updated risk mitigation strategies and disaster recovery planning and testing to shield your organization from worst case scenarios How today's CIOs and CTOs adapt their IT governance frameworks to meet new challenges, including cybersecurity risks The New Normal in IT is an indispensable resource for IT professionals, executives, graduate technology management students, and managers in any industry. It's also a must-read for anyone interested in the impact that COVID-19 had, and continues to have, on the information technology industry ER -