TY  - BOOK
AU  - Jacobson, Amy
TI  - Emotional intelligence: : a simple and actionable guide to increasing performance, engagement and ownership
SN  - 9780730391494
U1  - 650.1019 
PY  - 2021///
CY  - Melbourne
PB  - John Wiley & Sons, Inc.
KW  - Emotional intelligence
KW  - Success in business--Psychological aspects
N2  - As organisations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Emotional Intelligence in the workplace—including the five key concepts of self-awareness, self-regulation, empathy, social skills and motivation—is defined as your ability to identify and manage your personal emotions and the emotions of your colleagues and co-workers. Emotional Intelligence is in high demand and is expected to become an essential component of success in the future of work. Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is designed to help you master EI and empower you to achieve the very best outcome for everyone in your organisation.
ER  -