TY - BOOK AU - Fulcher, Jay AU - Marasco, Kevin AU - Cote, Tracy TI - People operations: : automate HR, design a great employee experience, and unleash your workforce SN - 9781119785231 U1 - 658.303 PY - 2021/// CY - New Jersey PB - John Wiley & Sons, Inc. KW - Personnel management--Data processing N1 - TABLE OF CONTENTS Preface: Leveling the Playing Field for the “Other 99 Percent” Part I: The Rise of People Operations Chapter 1: The Great Pivot: The New Work Order! Chapter 2: So Long, HR Chapter 3: The Rise of People Ops Chapter 4: People Ops in Action Part II: Automate HR: Kill Paperwork Chapter 5: Make the Stuff You Have to Do Easy (Go Digital) Chapter 6: Step 1: Create Digital Employee Records Chapter 7: Step 2: Automate Hiring and Onboarding Chapter 8: Step 3: Automate Time and Pay Chapter 9: Step 4: Automate Health Insurance Benefits Part III: Build an Incredible Employee Experience Chapter 10: The Bones of a Successful People Operation Chapter 11: Employee Motivation Chapter 12: Fair Pay Chapter 13: Rethink Communications Part IV: Unleash Your Workforce Chapter 14: Performance Alignment Chapter 15: Closing the Engagement Gap Chapter 16: Creating a Diverse, Equitable, and Inclusive Workplace Chapter 17: Making Remote Work Work Part V: The Future of People Operations Chapter 18: The Rise of the CPO: Building a Modern People Ops Team Chapter 19: Measuring People Ops Chapter 20: POPS Technology Chapter 21: Turning POPS into a Competitive Advantage Appendix: Digital Tools and Resources Glossary References Acknowledgments About the Authors Index N2 - DESCRIPTION How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business ER -