Borkowski, Nancy <br/><br/>
Organizational behavior in health care 

 - 4th 
 - Burlington  Jones & Bartlett Learning  2021 
 - xiv, 391 p. 
<br/><br/>Part  1  Introduction<br/>Chapter  1  Overview and History of Organizational Behavior<br/>Chapter  3  Diversity, Equity and Inclusion in Cultural Competency in Health Care<br/>Chapter  4  Diversity Management and Cultural Competency in Health Care<br/>Chapter  4  Perceptions, Attitudes, and Attribution<br/>Chapter  5  Workplace Communication<br/>Part  2  Understanding Individual Behaviors<br/>Chapter  6  Content Theories of Motivation<br/>Chapter  7  Process Theories of Motivation<br/>Chapter  8  Attribution Theory and Motivation<br/>Part  3  Leadership<br/>Chapter  9  Power, Politics, and Influence<br/>Chapter  10  Trait and Behavioral Theories of Leadership<br/>Chapter  11  Contingency and Situational Models of Leadership<br/>Chapter  12  Contemporary Leadership Theories and Leadership Development<br/>Part  4  Intrapersonal and Interpersonal Issues<br/>Chapter  13  Stress and Stress Management<br/>Chapter  14  Conflict and Conflict Management<br/>Chapter  15  Decision Making and Negotiation Skills<br/>Part  5  Groups and Teams<br/>Chapter  16  Overview of Group Dynamics<br/>Chapter  17  Groups<br/>Chapter  18  Work Teams and Team Building<br/>Part  6  Managing Organizational Change<br/>Chapter  19  Organizational Development<br/>Chapter  20  Change Management and Managing Resistance to Change 
<br/><br/> Organizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment.<br/><br/>Uniquely addressing organizational behavior theories and issues within the healthcare industry, this comprehensive textbook not only offers in-depth discussion of the relevant topics, such as leadership, motivation, conflict, group dynamics, change, and more, it provides students with practical application through the use of numerous case studies and vignettes.<br/><br/>Two chapters addressing demographic shifts and cultural competency and their importance for ensuring the delivery of high quality care (Ch. 2 & 3)<br/>New chapter on change management and managing resistance to change.<br/>New  and updated content (modern theories of leadership, teaming, etc), and case studies throughout. <br/>Each new print copy includes Navigate 2 eBook Access enabling you to read your digital textbook online or offline, on computers, tablets, and mobile devices. 
<br/><br/><label>ISBN: </label>9781284183245 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration<br/>Health facilities--Personnel management<br/>Organizational behavior<br/>Psychology, Industrial
<br/><br/><label>Dewey Class. No.: </label>362.110683  / BOR