TY  - BOOK
AU  - Borkowski, Nancy
AU  - Meese, Katherine A.
TI  - Organizational behavior in health care
SN  - 9781284183245
U1  - 362.110683 
PY  - 2021///
CY  - Burlington
PB  - Jones & Bartlett Learning
KW  - Health services administration
KW  - Health facilities--Personnel management
KW  - Organizational behavior
KW  - Psychology, Industrial
N1  - Part  1  Introduction
Chapter  1  Overview and History of Organizational Behavior
Chapter  3  Diversity, Equity and Inclusion in Cultural Competency in Health Care
Chapter  4  Diversity Management and Cultural Competency in Health Care
Chapter  4  Perceptions, Attitudes, and Attribution
Chapter  5  Workplace Communication
Part  2  Understanding Individual Behaviors
Chapter  6  Content Theories of Motivation
Chapter  7  Process Theories of Motivation
Chapter  8  Attribution Theory and Motivation
Part  3  Leadership
Chapter  9  Power, Politics, and Influence
Chapter  10  Trait and Behavioral Theories of Leadership
Chapter  11  Contingency and Situational Models of Leadership
Chapter  12  Contemporary Leadership Theories and Leadership Development
Part  4  Intrapersonal and Interpersonal Issues
Chapter  13  Stress and Stress Management
Chapter  14  Conflict and Conflict Management
Chapter  15  Decision Making and Negotiation Skills
Part  5  Groups and Teams
Chapter  16  Overview of Group Dynamics
Chapter  17  Groups
Chapter  18  Work Teams and Team Building
Part  6  Managing Organizational Change
Chapter  19  Organizational Development
Chapter  20  Change Management and Managing Resistance to Change
N2  - Organizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment.

Uniquely addressing organizational behavior theories and issues within the healthcare industry, this comprehensive textbook not only offers in-depth discussion of the relevant topics, such as leadership, motivation, conflict, group dynamics, change, and more, it provides students with practical application through the use of numerous case studies and vignettes.

Two chapters addressing demographic shifts and cultural competency and their importance for ensuring the delivery of high quality care (Ch. 2 & 3)
New chapter on change management and managing resistance to change.
New  and updated content (modern theories of leadership, teaming, etc), and case studies throughout. 
Each new print copy includes Navigate 2 eBook Access enabling you to read your digital textbook online or offline, on computers, tablets, and mobile devices
ER  -