Joshi, Vasant Chintaman

The future of Indian banking - Switzerland Palgrave Macmillan 2022 - xvii, 141 p.

The book looks at the issues Indian banks are facing, pre- and post-pandemic. Technology, big data, and use of artificial intelligence are slowly influencing not merely management practices but are also changing customer demands and methods of operation. Obviously newer risks problems like cybercrimes, remote working, disruptions in operations are aggravating the situation. Authors in the book recommend a hard relook at the bank business model.

9789811695612


Financial services industry
Financial Services

332 / JOS