TY  - BOOK
AU  - Hagen, Jan U.
AU  - Schurenkramer, Ulrich
TI  - Client centricity: relationship management in banking
SN  - 9783867744539
U1  - 332.1 
PY  - 2015///
CY  - Hamburg
PB  - Murmann Publishers
KW  - Banking
ER  -