TY - BOOK AU - Kone, Adeben TI - Quality and operations management SN - 9781680940114 U1 - 658.5 PY - 2016/// CY - New York PB - Arlcler Press KW - Production management KW - Total quality management N2 - In this textbook, we give the details of quality and operations management. Quality management ensures that an organization, product or service is consistent. Quality management is focused not only on product and service quality, but also the means to achieve it.need to give a brief description about operation management ER -