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1.
Profit first: transform your business from a cash-eating monster to a money-making machine by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Portfolio Penguin 2017
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.15 MIC.
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2.
Hug your haters: how to embrace complaints and keep your customers by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Portfolio Penguin 2016
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 BAE.
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3.
The art of social media: power tips for power users by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: UK Portfolio Penguin 2014
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 302.231 KAW.

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4.
Talk triggers: the complete guide to creating customers with word of mouth by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Portfolio / Penguin 2018
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.133 BAE.

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