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1.
This is service design thinking: basics, tools, cases by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey Wiley 2011
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.4063 STI.
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Service supply chain systems: a systems engineering approach by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boco Raton CRC Press 2018
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.7 CHO.
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3.
Service management: theory and practice by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Switzerland Palgrave Macmillan 2020
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 BRY.
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