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Customer loyalty: concept, context & character

by Rai, Alok Kumar | Srivastava, Medha.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill Education (India) Pvt. Ltd. 2016Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 RAI.
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Business ethics

by Kumar, Shailendra | Rai, Alok Kumar.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cengage Learning India Pvt. Ltd. 2019Availability: Not available: Indian Institute of Management LRC: Checked out (1).
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