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1.
Managing for quality and performance excellence

by Evans, James R | Lindsay, William M.

Publication details: New Delhi Cengage Learning India Pvt. Ltd. 2014Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.562 EVA.
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Quality management

by Gitlow, Howard | Oppenheim, Rosa | Levine, David.

Edition: 3rdMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill Education (India) Pvt. Ltd. 2017Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.562 GIT.
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3.
Quality management: creating and sustaining organizational effectiveness

by Summers, Donna C.S.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson India Education Services Pvt. Ltd. 2015Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.562 SUM.
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