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1.
Customer relationship management: concept, strategy, and tools by
Edition: 3rd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Heidelberg Springer 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 KUM.
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Customer relationship management: concept, strategy, and tools by
Publication details: Germany Springer 2006
Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.8 KUM.
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