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1.
Social customer relationship management: fundamentals, applications, technologies

by Alt, Rainer | Reinhold, Olaf.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2020Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 658.812 ALT.

2.
Fintech dictionary: terminology for the digitalized financial world

by Alt, Rainer | Huch, Stefan.

Series: Contributions to Finance and AccountingMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2022Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 332.0285 ALT.

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