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1.
Human-centered service design for healthcare transformation: development, innovation, change

by Pfannstiel, Mario A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2023Availability: Not available: Indian Institute of Management LRC: Checked out (1).

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Service design practices for healthcare innovation: paradigms, principles, prospects

by Pfannstiel, Mario A | Rasche, Christoph.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Switzerland Springer 2022Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 610.285 PFA.

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