The process edge: creating value where it counts
Material type:
TextPublication details: Boston Harvard Business School Press 1997 Description: xvii, 185 pISBN: 9780875845883Subject(s): Organizational effectiveness | Reengineering (Management) | Strategic planning | Business planningDDC classification: 658.4063 Summary: Is business process improvement a fad? This book will remove all doubt: it's not. Process can be the key to competitive edge only if business leaders recognize process for what it really is: a strategic asset deployed to create wealth. Peter Keen shows how companies can take charge of change by identifying a limited number of major opportunities for improvement, and then focusing attention, money, and human resources on them - investing only in the processes that make a difference. Getting the right process right means using capital to build wealth. Applying the principles of The Process Edge will help managers resolve the process paradox by measuring the genuine cost and economic value of process improvements and investing only in those that will make their companies thrive.
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Indian Institute of Management LRC General Stacks | Public Policy & General Management | 658.4063 KEE (Browse shelf(Opens below)) | 1 | Available | 002313 |
Is business process improvement a fad? This book will remove all doubt: it's not. Process can be the key to competitive edge only if business leaders recognize process for what it really is: a strategic asset deployed to create wealth. Peter Keen shows how companies can take charge of change by identifying a limited number of major opportunities for improvement, and then focusing attention, money, and human resources on them - investing only in the processes that make a difference. Getting the right process right means using capital to build wealth. Applying the principles of The Process Edge will help managers resolve the process paradox by measuring the genuine cost and economic value of process improvements and investing only in those that will make their companies thrive.
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