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Service operations management: improving service delivery

By: Johnston, RobertContributor(s): Clark, GrahamMaterial type: TextTextPublication details: New Delhi Pearson India Education Services Pvt. Ltd. 2018 Edition: 4thDescription: xxii, 462 pISBN: 9789386873309Subject(s): Operations managementDDC classification: 658.5 Summary: .
List(s) this item appears in: Operation & quantitative Techniques | Marketing
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
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Operations Management & Quantitative Techniques 658.5 JOH (Browse shelf(Opens below)) 1 Available 002034

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