Quality management: theory and application
Material type: TextPublication details: Boca Raton CRC Press 2017 Description: xxii, 149 pISBN: 9781138116207Subject(s): Total quality management | Quality control | Organizational effectivenessDDC classification: 658.4013 Summary: In Quality Management: Theory and Application, highly respected quality management specialist Peter Mauch shows you how to set up a Quality Management System (QMS) that will stay aligned with your business goals. Using examples from actual situations that can be readily applied in any industrial situation, these pages will show you how to: Plan for quality by setting objectives and metrics, and creating effective flexible blueprints, and procedures Get staff involved by understanding how to motivate and train them Establish responsibility and accountability across your entire organization Create the right reporting mechanisms and learn how to analyze them Understand the value and particulars of certification QMS is a performance-reporting system designed to accumulate and report data useful for the achievement of management’s objectives. Combining the technical aspects of quality engineering with successful business management practices, this book will teach you that quality is an ongoing practice, and that it must be implemented throughout an organization rather than stand as the responsibility of one department. Ultimately, through this system, you will align individual departments to continuously maximize quality throughout your entire organization.Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Book | Indian Institute of Management LRC General Stacks | Operations Management & Quantitative Techniques | 658.4013 MAU (Browse shelf(Opens below)) | 1 | Available | 001822 |
In Quality Management: Theory and Application, highly respected quality management specialist Peter Mauch shows you how to set up a Quality Management System (QMS) that will stay aligned with your business goals. Using examples from actual situations that can be readily applied in any industrial situation, these pages will show you how to:
Plan for quality by setting objectives and metrics, and creating effective flexible blueprints, and procedures
Get staff involved by understanding how to motivate and train them
Establish responsibility and accountability across your entire organization
Create the right reporting mechanisms and learn how to analyze them
Understand the value and particulars of certification
QMS is a performance-reporting system designed to accumulate and report data useful for the achievement of management’s objectives. Combining the technical aspects of quality engineering with successful business management practices, this book will teach you that quality is an ongoing practice, and that it must be implemented throughout an organization rather than stand as the responsibility of one department. Ultimately, through this system, you will align individual departments to continuously maximize quality throughout your entire organization.
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