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1.
Beyond reason: using emotions as you negotiate

by Fisher, Roger | Shapiro, Daniel.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Penguin Random House India 2006Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 302.3 FIS.
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Managing client emotions in forensic accounting and fraud investigation

by Pedneault, Stephen.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Jersey John Wiley & Sons, Inc. 2021Availability: Items available for loan: Indian Institute of Management LRC (1)Call number: 364.168 PED.
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