000			01970nam a22002297a 4500
999			_c1584 _d1584
005			20220311150457.0
008			220311b ||||| |||| 00| 0 eng d
020			_a9781137526564
082			_a658.5 _bHIL
100			_aHill, Alex _95898
245			_aEssential operations management
250			_a2nd
260			_bPalgrave Macmillan _aLondon _c2018
300			_axxiv, 383 p.
365			_aGBP _b50.99
520			_aThe second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a 'tasks and challenges' approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations management. Packed with engaging learning features that truly bring the subject to life, the text provides a concise and real-world orientated look at the key parts of an operations manager's job. This textbook is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management or manufacturing/services operations. New to this Edition: - New and greatly expanded coverage of the most relevant contemporary topics in OM, including corporate social responsibility and ethics, lean manufacturing, outsourcing vs. insourcing, and zero hour contracts - Over 30 new and updated cases from a wide range of international companies including Apple, Samsung and Uber - Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that place OM firmly at the centre of organizational considerations
650			_aProduction management _9434
650			_aIndustrial management _9210
650			_aManagement science _9754
700			_aHill, Terry _92205
942			_2ddc _cBK