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008			220712b ||||| |||| 00| 0 eng d
020			_a9781783477241
082			_a658.4053 _bAYO
245			_aHandbook of conflict management research
260			_bEdward Elgar Publishing _aCheltenham _c2014
300			_axxxi, 530 p.
365			_aGBP _b44.00
504			_aPART I: ON THE NATURE OF CONFLICT 1. Types of Conflict: The History and Future of Conflict Definitions and Typologies Karen A. Jehn 2. Beneficial and Detrimental Effects of Conflict Sonja Rispens 3. Cooperative and Competitive Conflict Management in Organizations Dean Tjosvold, Alfred Wong and Nancy Yi Feng Chen 4. The Emergence of Intragroup Conflict: Variations in Conflict Configurations M. Audrey Korsgaard, Robert E. Ployhart and Michael D. Ulrich 5. Understanding High-stakes Conflicts Ellen Giebels, Elze G. Ufkes and Kim J. P. M. van Erp 6. Identifying Gaps between the Conceptualization of Conflict and its Measurement Corinne Bendersky, Julia Bear, Kristin Behfar, Laurie R. Weingart, Gergana Todorova and Karen A. Jehn PART II: ON THE EFFECTS OF CULTURE AND DIVERSITY 7. Power in Teams: Effects of Team Power Structures on Team Conflict and Team Outcomes. Lindred L. Greer 8. Conflict Cultures: A New Frontier for Conflict Management Research and Practice Michele J. Gelfand, Jesse R. Harrington and Lisa M. Leslie 9. Managing cross-culture conflicts: A close look at the implication of direct versus indirect confrontation Jeanne Brett, Kristin Behfar and Jeffrey Sanchez-Burks 10. National baselines of bullying: A Climato-economic perspective Evert van de Vliert and Ståle Einarsen PART III: CONFLICT WITHIN AND BETWEEN TEAMS 11. The Role of Voice in Managing Conflict Debra L. Shapiro and Ethan Burris 12. Strategies for Developing Trust through Constructive Conflict Resolution in Teams Randall S. Peterson and Amanda J. Ferguson 13. Conflict and Change in Teams: The Innovative Newcomer Challenge Floor A. Rink and Aimee A. Kane 14. Coping with Intragroup Conflict Frank R.C. De Wit, Karen A. Jehn and Daan Scheepers PART IV: THE ROLE OF COGNITION AND EMOTION 15. Team Mental Models and Intragroup Conflict Katherine Hamilton, Shin-I Shih, Rachel Tesler and Susan Mohammed 16. Conflict, Emotional Intelligence and Emotional Regulation at Work Ashlea C. Troth, Peter J. Jordan and Kristie M. Westerlaken 17. Anger at Work: Examining Organizational Anger Norms Impact on Anger Expression Outcomes Ronda R. Callister, Barbara Gray, Donald E. Gibson, Maurice E. Schweitzer and Joo Seng Tan PART V: CONFLICT AND NEGOTIATION 18. Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems Patricia Satterstrom, Jeffrey T. Polzer and Robert Wei 19. Negotiation Processes as Sources of (And Solutions to) Interorganizational Conflict Elizabeth Long Lingo, Colin M. Fisher and Kathleen L. McGinn 20. Getting Something out of Nothing: Reaping or Resisting the Power of a Phantom BATNA Donald E. Conlon, Robin L. Pinkley and John E. Sawyer 21. Lies, Damn Lies,and Negotiation: An Interdisciplinary Analysis of the Nature and Consequences of Deception at the Bargaining Table Bruce Barry and Erin M. Rehel PART VI: ON THE ROLE OF ORGANIZATIONAL CONTEXT 22. Approaches to the study of employee’s territoriality, conflict, emotions and well-being Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn 23. Ethics in International Business Negotiations Richard A. Posthuma, Si-Hyun Kim and Roger Volkema 24. Understanding the messy relationship between faultlines and conflict Sherry M.B. Thatcher and Pankaj C. Patel PART VII: CONFLICT AND LEADERSHIP 25. Intragroup Conflict and the Interpersonal Leadership Circumplex: Matching Leadership Behaviors to Conflict Types Astrid C. Homan, Marleen Redeker and Reinout E. de Vries 26. Conflict at multiple levels: Transformational leadership and followers’ cultural orientation Oluremi B. Ayoko and Michael Muchiri PART VIII: LEARNING AND TEACHING CONFLICT MANAGEMENT/NEGOTIATION 27. Negotiator Bandwidth Leigh Thompson, Brian Lucas and Erika Hall 28. Mediating Hierarchical Labour Conflicts: Dynamics and Interventions Katalien Bollen and Martin C. Euwema 29. Teaching Negotiation: The State of the Practice Roy J. Lewicki INDEX
520			_aThis unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading conflict from multiple perspectives and cultural orientations, the role of context in conflict and the teaching of conflict management. Altogether, the Handbook provides a critical avenue for researchers and practitioners’ continued engagement in conflict research and management theory.
650			_aConflict management _9719
700			_aAyoko, Oluremi B. _911033
700			_aAshkanasy, Neal M. _911034
700			_aJehn, Karen _911035
942			_2ddc _cBK