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008			220726b ||||| |||| 00| 0 eng d
020			_a9780787988340
082			_a658.3128 _bHUG
100			_aHughes, Marcia _97950
245			_aThe emotionally intelligent team: understanding and developing the behaviors of success
260			_bJossey-Bass _aSan Francisco _c2007
300			_a216 p.
365			_aUSD _b17.00
504			_aTABLE OF CONTENTS Introduction 1 PART ONE: THE VALUE OF EMOTIONAL AND SOCIAL INTELLIGENCE FOR YOUR TEAM 9 1 Why Emotional Intelligence Is So Valuable for Teams 11 2 The Business Case for Team Emotional Intelligence 26 PART TWO: THE SEVEN SKILLS OF A TEAM’S EMOTIONAL AND SOCIAL INTELLIGENCE 35 3 The First Skill: Team Identity 37 4 The Second Skill: Motivation 55 5 The Third Skill: Emotional Awareness 69 6 The Fourth Skill: Communication 88 7 The Fifth Skill: Stress Tolerance 106 8 The Sixth Skill: Confl ict Resolution 121 9 The Seventh Skill: Positive Mood 139 PART THREE: RESULTS GAINED BY EMOTIONALLY AND SOCIALLY INTELLIGENT TEAMS 155 10 The Emotionally Intelligent Team Player 157 11 Leading the Emotionally Intelligent Team 169 12 Values and Ethics 182 13 Results 190 14 Conclusion 202 References 204 Acknowledgments 209 About the Authors 211 Index 213
520			_aIn this compelling book, authors Marcia Hughes and James Terrell offer practical information and a guide for businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become more emotionally intelligent team (ESI) members and show how to put in place the practices and exercises that will help any team grow in emotional intelligence. The book outlines the seven emotional competencies of teams.
650			_aOrganizational behavior _9298
650			_aTeams in the workplace _91990
650			_aEmotional intelligence _97951
650			_aInterpersonal communication _9707
700			_aTerrell, James Bradford _97952
942			_2ddc _cBK