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008 230104b ||||| |||| 00| 0 eng d
020 _a9780730391494
082 _a650.1019
_bJAC
100 _aJacobson, Amy
_99236
245 _aEmotional intelligence:
_ba simple and actionable guide to increasing performance, engagement and ownership
260 _bJohn Wiley & Sons, Inc.
_aMelbourne
_c2021
300 _axviii, 166 p.
365 _aUSD
_b19.99
520 _aAs organisations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater. Emotional Intelligence in the workplace—including the five key concepts of self-awareness, self-regulation, empathy, social skills and motivation—is defined as your ability to identify and manage your personal emotions and the emotions of your colleagues and co-workers. Emotional Intelligence is in high demand and is expected to become an essential component of success in the future of work. Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership is designed to help you master EI and empower you to achieve the very best outcome for everyone in your organisation.
650 _aEmotional intelligence
_911238
650 _aSuccess in business--Psychological aspects
_94265
942 _2ddc
_cBK