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008 221129b ||||| |||| 00| 0 eng d
020 _a9781119485803
082 _a658.4038011
_bDIM
100 _aDimon, Ron
_99283
245 _aConnected planning:
_ba playbook for agile decision making
260 _bJohn Wiley & Sons, Inc.
_aNew Jersey
_c2021
300 _axxiii, 196 p.
365 _aUSD
_b39.95
504 _aTABLE OF CONTENTS Foreword: Christopher Neck xi Foreword from the First Edition: Gebhard Rainer xii Preface xv Acknowledgments xxiii Chapter 1 What’s Broken and What’s Possible? 1 Strategy-Execution Gap 1 Buckets of Pain 5 Impact 6 Notes 7 Chapter 2 Connected Planning 9 Chapter 3 A Planning Operating System 13 Context 14 Impact 15 Responsibility 15 The Planning Operating System 16 Macro and Micro 25 The Middle 26 Summary 27 Notes 28 Chapter 4 Debate: What Can We Do and What Should We Do? 29 People 31 The Process 33 Scenarios 35 Resilience 38 Drivers: What Moves the Needle? 39 Debate Management 41 Enabling Technologies 44 Potential Quick Wins 44 Summary 45 Note 46 Chapter 5 Commit: Who Will Deliver What, by When? 47 Accountability 50 Gaming the System 53 Enterprise Planning and Forecasting 54 Enabling Technologies 58 Ingredients for Your EPM Roadmap 58 Potential Quick Wins 58 Summary 59 Notes 60 Chapter 6 Visualize: Where Are We, Right Now? 61 Management by Exception 63 Your Point of View 65 Information Qualities 68 Information Delivery 70 Management and Statutory Reporting 74 Sustainability Reporting 77 Enabling Technologies 81 Rationalization 83 Potential Quick Wins 83 Summary 84 Notes 84 Chapter 7 Understand: Why Did We Get the Results We Got? 85 Business Questions 86 Patterns and New Insights 90 Big Data and Predictive Analytics 99 Data Visualization 101 Enabling Technologies 102 Components for Your Connected Planning Roadmap 102 Potential Quick Wins 103 Summary 104 Notes 104 Chapter 8 Execute: From Insights to Actions to Results 105 The 10-Step Insight Process 105 Everything Is Connected 108 Sales Performance Management 110 Sales Operations Performance 111 Order-to-Cash Performance Management 113 Supply Chain Performance Management 115 Marketing Performance Management 121 Summary 124 Notes 126 Chapter 9 Strategy: Everyone Aligned to the Right Outcomes 127 The Language of Strategy 127 Functional Value Maps 128 Optics: Line of Sight 130 Metrics Equal Focus 132 Profitability 134 Strategic Flexibility 135 Closing the Gap 136 Summary 138 Notes 138 Chapter 10 Digital Planning 139 Cloud Computing 140 Blockchain 141 Robotic Process Automation 142 Cognitive Technologies 143 Predictive Analytics 145 Cybersecurity 146 Notes 147 Chapter 11 Bringing It All Together 149 Alignment 150 A Common Business Language 157 Maturity Is in the Arrows 159 Return on Investment and Total Cost of Ownership 162 Standard Architecture 164 Your Connected Planning Roadmap 166 Organizational Readiness: The Connected Planning Center of Excellence 169 Paralyzed by Feuds? 170 Connected Planning and Incentive Plans 171 How Do You Get Started? 172 Summary 173 Notes 176 Appendix: An EPM maturity model 177 Bibliography 183 About the author 187 Index 189
520 _aDESCRIPTION Ron Dimon’s thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical roadmap for using Connected Planning to develop an agile organization and to navigate the complex Enterprise Performance Management landscape. According to esteemed author, researcher, and Management professor Dr. Christopher Neck, “In the same way that one needs to be self-leading to finish a grueling marathon, an organization must be self-leading in order to execute on its plans in an efficient and effective manner. What drives self-leadership at all levels in an organization? The people within the organization of course—and those people must be involved in the planning occurring in an organization. Without a plan, an organization has no direction.” Since 2012, much has changed in the world of connecting strategy with improved performance: new, cloud-based, in-memory technologies have been adopted by the largest organizations in the world. This book is for CFOs, CIOs, their direct reports, and any organizational visionary or aspiring leader who wants to ‘‘bring it all together’’ and create an actionable vision and plan for improving readiness, resilience, and performance.
650 _aManagement information systems
_910351
650 _aPerformance--Management
_9620
650 _aInformation technology--Management
_91015
650 _aStrategic planning
_9291
942 _2ddc
_cBK