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020 _a9789391370565
082 _a658.3
_bVEN
100 _aVenkatesh, D. N
_99607
245 _aWinning with employees:
_bleveraging employee experience for a competitive edge
260 _bSage Publications India Pvt. Ltd.
_aNew Delhi
_c2021
300 _axx, 418 p.
365 _aINR
_b695.00
504 _aTable of Contents: Preface Acknowledgements Chapter 1 Digital Organizations in a Connected World Chapter 2 Managing Employees in the Digital Era Chapter 3 Creating Experience-Levered Organizations Chapter 4 Acquiring Talent with Positive Candidate Experience Chapter 5 Nurturing Employee Experience through Performance and Rewards Management Chapter 6 Strategizing and Executing the Learning Experience of Employees Chapter 7 Leveraging Employee Experience for Employer Branding Chapter 8 Employee Experience of Gig Employees Chapter 9 Employee Experience Analytics: Tracking and Measuring Employee Experience Indicators
520 _aThis book talks about how to engage today′s rarest resource: TALENT. It reveals the secrets for not only hiring and retaining top talent but to building a deeply engaged workforce for organizational success. Winning with Employees unfolds the mantra of turning employee experience into fuel for customer satisfaction, profit, and growth of the organization. With deep industry insights, this book shows that before an organization can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It will cover several aspects of the execution of EX strategy across all facets of the HR function. Touching upon managing a multi-generational workforce, it talks about various aspects of change and transformation that an organization must undergo to become an ‘experience focused organization’. Last but not the least, this book guides readers on a journey of creating a place where people do not need to show up but want to show up to work.
650 _aPersonnel management
_9410
650 _aManagement--Employee participation
_92363
650 _aEmployees
_92860
650 _aEmployee retention
_99930
942 _2ddc
_cBK