000			01909nam a22001817a 4500
999			_c5133 _d5133
005			20230314132935.0
008			230314b ||||| |||| 00| 0 eng d
020			_a9783031133961
082			_a362.1068 _bSU
100			_aSu, Qiang _911938
245			_aHealthcare operations management: a holistic care chain perspective
260			_bSpringer _aSwitzerland _c2022
300			_aix, 109 p.
365			_aEURO _b44.99
520			_aAddressing the entire care chain, this book presents the outcomes of advanced research on healthcare operations management based on real-world data and practices in China. It includes hands-on methods and applications in this interdisciplinary research field, which combines healthcare service, operations management, industrial engineering and information technology. The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital service stage and explores resource deployment problems in emergency medical service, such as ambulance allocation. The second part focuses on inpatient care services, including staffing and task allocation among nurses and doctors based on multi-project management under uncertainties. In addition, a highly promising diagnosis approach is proposed and a specific algorithm is derived on the basis of real-world datasets which can improve the diagnosis accuracy remarkably. In turn, the third part considers the post-hospital service stage, which most often takes place at community hospitals, and provides a quantitative evaluation and optimization of scheduling for tasks and team members for home care services. The book is intended for a broad audience, including students, researchers and practitioners working in various areas of healthcare management, service management, and operations management.
650			_aHealthcare operations management _912217
942			_2ddc _cBK