000			03768nam a22002297a 4500
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008			230316b ||||| |||| 00| 0 eng d
020			_a9780367895952
082			_a362.1068 _bVIS
100			_aVissers, Jan _911943
245			_aOperations management for healthcare
250			_a2nd
260			_bRoutledge _aNew York _c2023
300			_aviii, 340 p.
365			_aGBP _b32.99
504			_aTable of Contents Preface 1 Introduction Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove Part I Theory and Concepts 2 HSOM concepts Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 3 Data and Modelling Nathan Proudlove 4 Operations management of units Sylvia Elkhuizen 5 Operations management of process chains Jan Vissers 6 Improvement approaches Sylvia Elkhuizen and Nathan Proudlove 7 Linking operations with outcomes Jan Vissers, Sylvia Elkhuizen and Mahdi Mahdavi Part II Practice and improvement Improving healthcare practice Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 8 Improving operations management of units Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 9 Improving operations management of process chains Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 10 Improving operations management of networks Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 11 Use and misuse of Queueing Theory for hospital capacity decisions Nathan Proudlove 12 Surgical admission planning and patient mix optimisation Jan Vissers 13 Using pathways to model care processes and analyse performance Jan Vissers 14 Comparative OM analysis of stroke services in six EU countries Jan Vissers, Sylvia Elkhuizen and Mahdi Mahdavi 15 Analysing process and unit OPM performance for General Surgery Sylvia Elkhuizen 16 Master scheduling of medical specialists Jan Vissers 17 Cardio Care simulation. Modelling the interaction between resources Jan Vissers
520			_aThis fully updated edition of the bestselling textbook on Health Service Operations Management provides an invaluable reference for students and researchers in the fields of healthcare management, operations management and patient flow logistics. Featuring theoretical frameworks and a comprehensive set of practical case studies, this book also covers subjects such as hospital planning and supply chain management in healthcare, quality assurance and performance management. Healthcare managers work together with healthcare professionals in a multitude of challenging scenarios. Trade-offs have to be made between waiting times for customers and efficient use of scarce resources, between quality of care and quality of services, between the perspective of a single pathway and the total system, and between the perspective of a single provider and that of a network of providers working together in the chain of primary care, hospitals, nursing homes and home care. This book guides healthcare students and professionals through a set of practical tools and resources, ranging from simple queueing models to more complicated analytical models, to help address these issues. The book can be used at an undergraduate level by introducing concepts, definitions and approaches, and at a postgraduate level through the application of approaches to operations management problems in healthcare practice. It will serve as a primary textbook for a health service operations management course module in a Master's program on healthcare management.
650			_aHealth services administration _91442
700			_aElkhuizen, Sylvia _912319
700			_aProudlove, Nathan _912320
942			_2ddc _cBK