000 03044nam a22002537a 4500
005 20230706170957.0
008 230706b |||||||| |||| 00| 0 eng d
020 _a9781284183245
082 _a362.110683
_bBOR
100 _aBorkowski, Nancy
_912692
245 _aOrganizational behavior in health care
250 _a4th
260 _bJones & Bartlett Learning
_aBurlington
_c2021
300 _axiv, 391 p.
365 _aUSD
_b81.00
504 _aPart 1 Introduction Chapter 1 Overview and History of Organizational Behavior Chapter 3 Diversity, Equity and Inclusion in Cultural Competency in Health Care Chapter 4 Diversity Management and Cultural Competency in Health Care Chapter 4 Perceptions, Attitudes, and Attribution Chapter 5 Workplace Communication Part 2 Understanding Individual Behaviors Chapter 6 Content Theories of Motivation Chapter 7 Process Theories of Motivation Chapter 8 Attribution Theory and Motivation Part 3 Leadership Chapter 9 Power, Politics, and Influence Chapter 10 Trait and Behavioral Theories of Leadership Chapter 11 Contingency and Situational Models of Leadership Chapter 12 Contemporary Leadership Theories and Leadership Development Part 4 Intrapersonal and Interpersonal Issues Chapter 13 Stress and Stress Management Chapter 14 Conflict and Conflict Management Chapter 15 Decision Making and Negotiation Skills Part 5 Groups and Teams Chapter 16 Overview of Group Dynamics Chapter 17 Groups Chapter 18 Work Teams and Team Building Part 6 Managing Organizational Change Chapter 19 Organizational Development Chapter 20 Change Management and Managing Resistance to Change
520 _aOrganizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment. Uniquely addressing organizational behavior theories and issues within the healthcare industry, this comprehensive textbook not only offers in-depth discussion of the relevant topics, such as leadership, motivation, conflict, group dynamics, change, and more, it provides students with practical application through the use of numerous case studies and vignettes. Two chapters addressing demographic shifts and cultural competency and their importance for ensuring the delivery of high quality care (Ch. 2 & 3) New chapter on change management and managing resistance to change. New and updated content (modern theories of leadership, teaming, etc), and case studies throughout. Each new print copy includes Navigate 2 eBook Access enabling you to read your digital textbook online or offline, on computers, tablets, and mobile devices.
650 _aHealth services administration
_913100
650 _aHealth facilities--Personnel management
_913101
650 _aOrganizational behavior
_913102
650 _aPsychology, Industrial
_913103
700 _aMeese, Katherine A.
_913104
942 _cBK
_2ddc
999 _c5397
_d5397