000			02107nam a22001937a 4500
005			20240207150906.0
008			240207b |||||||| |||| 00| 0 eng d
020			_a9780367651442
082			_a303.69 _bHAR
100			_aHardy, Samantha _914022
245			_aConflict coaching fundamentals: _bworking with conflict stories
260			_bRoutledge _aOxan _c2022
300			_axxviii, 168 p.
365			_aGBP _b31.99
520			_aWe naturally create stories to help us make meaning of our world, but in conflict situations the kinds of stories we typically tell ourselves can actually make it harder for us to manage and resolve the conflict constructively. This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way. Presented using highly engaging and accessible cases, the book is designed to help people working with others in conflict to fully support them by understanding which areas of the conflict story to focus their attention on, and using practical techniques to support people to rewrite their story into a more constructive one to better manage the situation. The book also provides practical strategies to help people who are themselves in a conflict scenario to rewrite and enact a version of their conflict story that helps them to more constructively manage, and often resolve, their situation. A conflict management coaching system is introduced that is designed to address the particular problems created by dysfunctional conflict stories. This is a book specifically for those who work with people in conflict (mediators, conflict coaches, managers, lawyers, HR staff, teachers) and also for anyone who wishes to better understand their own experience of conflict. (https://www.routledge.com/Conflict-Coaching-Fundamentals-Working-With-Conflict-Stories/Hardy/p/book/9780367651442)
650			_aConflict management
650			_aInterpersonal relations _912748
942			_cBK _2ddc
999			_c5755 _d5755