000			02023nam a22002297a 4500
999			_c810 _d810
005			20210309125714.0
008			210309b ||||| |||| 00| 0 eng d
020			_a9781138566132
082			_a658.4012 _bBRO
100			_aBrown, Steve _92790
245			_aStrategic operations management
250			_a4th
260			_bRoutledge _aLondon _c2018
300			_axvi, 535 p.
365			_aGBP _b51.99
520			_aBook Description Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, though, strategic operations capabilities must be in place for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations. However, achieving such capabilities does not come by chance - instead a range of factors need to　be put in place. This new edition pays equal attention to manufacturing and service sectors. It includes numerous references to, and discusses, major changes taking place in the business world, including 3-D printing; virtual organisations; Cloud – Big Data and the Internet of Things; Servitization, global markets, ongoing innovation and managing within complex supply networks. Cases are included from a range of settings across the globe. Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.
650			_aProduction management _9434
650			_aStrategic planning _9291
700			_aBessant, John _92793
700			_aJia, Fu _92792
942			_2ddc _cBK