MARC details
| 000 -LEADER |
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| fixed length control field |
04625nam a22002057a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20190830180655.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
190830b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780071070898 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.562 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Juran, Joseph M. |
| 245 ## - TITLE STATEMENT |
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| Title |
Juran's quality handbook: the complete guide to performance excellence |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
6th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Name of publisher, distributor, etc. |
McGraw Hill Education (India) Pvt. Ltd. |
| Place of publication, distribution, etc. |
New Delhi |
| Date of publication, distribution, etc. |
2016 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xxi, 1113 p. |
| 365 ## - TRADE PRICE |
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| Price type code |
INR |
| Price amount |
2785.00 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Contributors; Introduction to the Sixth Edition; Section 1: Key Concepts: What Leaders Need to Know About Quality; Chapter 1. Attaining Superior Results through Quality; Chapter 2. Quality's Impact on Society and the National Culture; Chapter 3. The Universal Methods to Manage for Quality; Chapter 4. Quality Planning: Designing Innovative Products and Services; Chapter 5. Quality Improvement: Creating Breakthroughs in Performance; Chapter 6. Quality Control: Assuring Repeatable and Compliant Processes; Chapter 7. Strategic Planning and Deployment: Moving from Good to Great; Chapter 8. Business Process Management: Creating an Adaptable Organization; Chapter 9. The Juran Transformation Model and Roadmap; Chapter 10. A Look Ahead: Eco-Quality for Environmental Sustainability; Section II: Methods and Tools: What to Use to Attain Performance Excellence; Chapter 11. Lean Techniques: Improving Process Efficiency; Chapter 12. Six Sigma: Improving Process Effectiveness; Chapter 13. Root Cause Analysis to Maintain Performance; Chapter 14. Continuous Innovation Using Design for Six Sigma; Chapter 15. Benchmarking: Defining Best Practices for Market Leadership; Chapter 16. Using International Standards to Ensure Organization Compliance; Chapter 17. Using National Awards for Excellence to Drive and Monitor Performance; Chapter 18. Core Tools to Design, Control, and Improve Performance; Chapter 19. Accurate and Reliable Measurement Systems and Advanced Tools; Section III: Applications: Most Important Methods in Your Industry; Chapter 20. Product-Based Organizations: Delivering Quality While Being Lean and Green; Chapter 21. Service-Based Organizations: Customer Service at Its Best; Chapter 22. Self-Service Based Organizations: Assuring Quality in a Nanosecond; Chapter 23. Health Care-Based Organizations: Improving Quality of Care and Performance; Chapter 24. Continuous Process-Based Organizations: Quality Is a Continuous Operation; Chapter 25. Defense-Based Organizations: Assuring No Doubt About Performance; Section IV: Key Functions: Your Role in Performance Excellence; Chapter 26. Empowering the Workforce to Tackle the "Useful Many" Processes; Chapter 27. The Quality Office: Leading the Way Forward; Chapter 28. Research & Development: More Innovation, Scarce Resources; Chapter 29. Software and Systems Development: From Waterfall to AGILE; Chapter 30. Supply Chain: Better, Faster, Friendlier Suppliers; Chapter 31. Role of the Board of Directors: Effective and Efficient Governance; Appendix I: The Non-Pareto Principle, Mea Culpa; Appendix II: Sample Competency Matrices and Job Profiles; Glossary of Acronyms; Glossary of Terms; Name Index; Subject Index |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
The definitive quality management compendium--revised for the first time in a decade<br/>For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.<br/><br/>Juran's Quality Handbook, sixth edition covers:<br/><br/>Leadership--what everyone needs to know about managing for superior quality and results<br/>Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more<br/>Industry applications--effectively applying quality management<br/>The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization<br/>Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
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| Personal name |
Feo, Joseph A. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Book |