MARC details
| 000 -LEADER |
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| fixed length control field |
02374nam a22002177a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20230208111323.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
230208b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781398603349 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.87 |
| Item number |
IBR |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Ibrahim, Ibrahim |
| 245 ## - TITLE STATEMENT |
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| Title |
Future-ready retail: |
| Remainder of title |
how to reimagine the customer experience, rebuild retail spaces and reignite our shopping malls and streets |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Name of publisher, distributor, etc. |
Kogan Page Limited |
| Place of publication, distribution, etc. |
London |
| Date of publication, distribution, etc. |
2022 |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xx, 259 p. |
| 365 ## - TRADE PRICE |
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| Price type code |
USD |
| Price amount |
27.99 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Table of contents<br/>Chapter - 00: Introduction;Chapter - 01: Entropy, retail and defining the place experience;Chapter - 02: A new audience;Chapter - 03: A new customer journey;Chapter - 04: Reinventing convenience;Chapter - 05: Reconnecting to community;Chapter - 06: Remaking place;Chapter - 07: Repositioning value;Chapter - 08: Data, new revenue models, new value metrics;Chapter - 09: A people revolution;Chapter - 10: The future of our high streets;Chapter - 11: Post-pandemic reality;Chapter - 12: Final thoughts |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Conventional high streets, shopping arcades and retail malls throughout the world no longer attract the crowds needed to sustain them as successful commercial spaces. Suffering from the effects of online shopping, changing consumer attitudes and expectations, and the legacy impact of social distancing, there's a sense of urgency and the need to address the decline in physical retail.<br/><br/>Future-Ready Retail provides in-depth analysis of how consumers, health, data and new technologies will continue irreversibly to shake up physical shops and permanently shape the future of traditional retail. Arguing that to be future-ready, retail needs to be driven by people and places, not solely real estate, the book explains how brands can develop strategies to create shops whose main purpose is to recruit, retain and delight customers.<br/><br/>Featuring case studies from successful global brand, retail futurist and designer Ibrahim Ibrahim identifies key retail-cultural trends, shows why it's important to make retail space physically smarter and how to use touch points such as social, website and apps alongside the physical space, to achieve a seamless, enjoyable and profitable retail experience. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Retail trade |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Branding (Marketing) |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Customer relations |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Book |