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The operations advantage: a practical guide to making operations work

By: Slack, NigelMaterial type: TextTextPublication details: London Kogan Page Limited 2017 Description: xii, 293 pISBN: 9780749473549Subject(s): Operations research | Program managementDDC classification: 658.5 Summary: About the book The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately. Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.
List(s) this item appears in: Operation & quantitative Techniques | Public Policy & General Management
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
General Stacks
Operations Management & Quantitative Techniques 658.5 SLA (Browse shelf(Opens below)) 1 Available 001409

Chapter - 01: Exploit the Power of Operations;Chapter - 02: Establish an Operations Capability Culture;Chapter - 03: Make Operations a Strategic Asset;Chapter - 04: Set Your Performance Framework;Chapter - 05: Resource Your Operation Appropriately;Chapter - 06: Establish Internal Processes Networks;Chapter - 07: Shape Your External Supply Networks;Chapter - 08: Learn from Day-to-day Control;Chapter - 09: Setting Improvement Priorities;Chapter - 10: Position Your Improvement Process;Chapter - 11: Master the Mechanics of Improvement;

About the book
The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately.

Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

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