The digitalization of the 21st century supply chain

Table of Contents
Introduction

Part 1. Digitalization of 21st Century Supply Chain with LEAN Methodology

1. Introduction Supply Chain Terminology

2. Just-in-Time

3. Value Stream Mapping

4. Kaizen

5. The Five S’s

6. The Five Why’s

Part 2. Digitalization of Supply Chain Procurement

1. The Reinvention of Procurement

2. The Transformation of Procurement into a Global Force

3. Procurement and Digitalization – Automation

4. Saving Procurement from Itself

5. Procurement and Supply Chain Sustainability

6. Procurement Solutions in the Digital Age

Part 3. Supply Chain Logistics/Transportation

1. What is Logistics

2. Logistics in the 21st Century

3. The Merger of the Physical and Digital Supply Chains

4. 21st Century Digital Logistical Solutions

Part 4. Inventory Management in the Age of Digital Automation

1. How Artificial Intelligence solves the riddles of Inventory Management

2. How Big Data is changing Inventory Management

3. Misconceptions on Managing Inventory in A Digital Driven World

4. Best Practices in Inventory Management in The Digital Age

Part 5. Supply Chain Warehousing in the 21st Century

1. 20th Century Warehouses are Passe

2. How to Keep Up With Distribution Center Automation & Digitalization

3. The Five Steps to A 21st Century Warehouse

　

Part 6. Supply Chain Demand Planning

1. The Ten Critical differences between 20th Century and the 21st Century

2. Demand Planning Needs to Incorporate More Than……

3. 20th Century Leadership versus 21st Century Leadership

Part 7. Supply Chain Customer Service

1. Contemplating On The History Of Customer Service

2. Customer Service Re-invented for the 21st Century

3. How Will Customer Service be Reinvented for the Digital Age

4. Improving Customer Service in the Age of E-Commerce

5. Customer Focus Innovation

6. Customer First Culture & Alignment

7. Navigating the Internal Politics of Change

Part 8. Supply Chain Predictive Analytics

1. Looking into the Future: Predictive Analytics & Supply Chain

2. Predictive Analytics and Manufacturing

3. Predictive Analytics and Transportation Management Systems

4. Transportation in the Age of Artificial Intelligence

5. The Final Mile Delivery

6. Predictive Analytics and Mainstream Business Tools

7. Using Predictive Analytics to Drive Sales and Customer Service

Part 9. The Role of the Human Factor in the Digitalized Supply Chain

1. Are Human Jobs at Risk with Automation

2. Human Factor Engineering in the Supply Chain

3. Automation Grows, But Will We Still Need People

4.: What Impact will Automation Have On Warehouse Workers

5. The Role of Human Factors on Future of Manufacturing

Glossary

The goal of this book is to gain a clear picture of the current status and future challenges with regard to the digitalization of the supply chain – from the perspective of the suppliers, the manufacturers, and the customers. They were the target groups of the book.

Digitization has touched upon all aspects of businesses, including supply chains. Technologies such as RFID, GPS, and sensors have enabled organizations to transform their existing hybrid (combination of paper-based and IT-supported processes) supply chain structures into more f lexible, open, agile, and collaborative digital models. Unlike hybrid supply chain models, which have resulted in rigid organizational structures, unobtainable data, and disjointed relationships with partners, digital supply chains enable business process automation, organizational flexibility, and digital management of corporate assets.

In order to reap maximum benefits from digital supply chain models, it is important that companies internalize it as an integral part of the overall business model and organizational structure. Localized disconnected projects and silo-based operations pose a serious threat to competitiveness in an increasingly digital world.

The technologies discussed in this text – artificial intelligence, 3D printing, Internet of things, etc. – are beginning to come together to help digitize, automate, integrate, and improve the global supply chains. It’s certainly an exciting and challenging time for both new supply chain professionals and long-time supply chain professionals.