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Organisational resilience: navigating paradoxical tensions

By: Kutsch, ElmarMaterial type: TextTextPublication details: New York Routledge 2023 Description: xiv, 209 pISBN: 9780367537319Subject(s): Organizational change | Organizational resilience | Crisis managementDDC classification: 658.406 Summary: This book provides a guide to navigating the paradoxical tensions of organisational resilience and presents a framework to aid individuals and businesses to become more open-minded, flexible, and mindful in managing the unexpected. The book offers the reader pragmatic and insightful means to achieve a ‘state’ of organisational resilience, making use of current research data that shows how managers anticipate and respond to actual and near-miss incidents. Grounded in the day-to-day reality of managers, the goal of this book is to offer a unique theoretical framework as a platform for practical application for the improvement of organisational outcomes. It provides insights into ten key capabilities that enable the reader to set up a successful program of organisational resilience, taking a cross-cutting approach and focusing on implementation while having solid foundations in theory. This is an ideal book for advanced students and executive education courses in risk management, crisis management, and business continuity, as well as thoughtful practitioners.
List(s) this item appears in: Public Policy & General Management
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
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Human Resource and Organization Behvaiour 658.406 KUT (Browse shelf(Opens below)) 1 Available 004728

Table of Contents
Table of Contents:

1. Towards a paradox mindset

In pursuit of reliable performance

Reliable performance through mindful organising

Exploring paradoxes

The high reliability professional as a paradox navigator

Navigating paradoxes

References

2. Clarifying Aims, Objectives or Outcomes; Engaging with Stakeholders

The challenge

Centripetal wisdom

Centrifugal wisdom

Clarifying and Engaging – Revisiting the development of the Bell-Boeing V-22 Osprey

Towards a paradox mindset

References

3. Heeding Warnings or Risks

The challenge

Centripetal wisdom

Centrifugal wisdom

Heeding – Revisiting the demise of Kodak

Towards a paradox mindset

References

4. Simplifying Problems, Solutions or Responses

The challenge

Centripetal wisdom

Centrifugal wisdom

Simplifying - Revisiting the Space Shuttle Columbia disaster

Towards a paradox mindset

References

5. Following Procedures, Processes or Policies

The challenge

Centripetal wisdom

Centrifugal wisdom

Following - Revisiting the Chernobyl disaster

Towards a paradox mindset

References

6. Influencing Responses, Actions or Solutions

The challenge

Centripetal wisdom

Centrifugal wisdom

Influencing - Revisiting the Airbus A380 development

Towards a paradox mindset

References

7. Aligning Responses

The challenge

Centripetal wisdom

Centrifugal wisdom

Aligning - Revisiting the Volkswagen emission scandal

Towards a paradox mindset

References

8. Communicating with Others

The challenge

Centripetal wisdom

Centrifugal wisdom

Communicating - Revisiting the Bhopal gas tragedy

Towards a paradox mindset

References

9. Deferring to Others

The challenge

Centripetal wisdom

Centrifugal wisdom

Deferring - Revisiting the Black Death

Towards a paradox mindset

References

10. Accessing Resources

The challenge

Centripetal wisdom

Centrifugal wisdom

Accessing - Revisiting the Afghanistan war

Towards a paradox mindset

References

11. Mindful organising through paradoxical thinking

Navigating the roads to resilience

The lure of Just-this-way and Just-for-now leadership

The need for Just-in-case and Just-in-time leadership

Just-in-time reconstruction of managing near-misses and accidents

Establishing a culture of mindful, paradoxical organising

We, as high reliability professionals

This book provides a guide to navigating the paradoxical tensions of organisational resilience and presents a framework to aid individuals and businesses to become more open-minded, flexible, and mindful in managing the unexpected.

The book offers the reader pragmatic and insightful means to achieve a ‘state’ of organisational resilience, making use of current research data that shows how managers anticipate and respond to actual and near-miss incidents. Grounded in the day-to-day reality of managers, the goal of this book is to offer a unique theoretical framework as a platform for practical application for the improvement of organisational outcomes. It provides insights into ten key capabilities that enable the reader to set up a successful program of organisational resilience, taking a cross-cutting approach and focusing on implementation while having solid foundations in theory.

This is an ideal book for advanced students and executive education courses in risk management, crisis management, and business continuity, as well as thoughtful practitioners.

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