International examples of lean in healthcare

Table of Contents
Using Lean in Healthcare Cameron Stark, Elaine Mead, Maimie Thompson
Applying 5S in Healthcare Murdina Campbell
The Design and Use of Good Data to Understand and Reduce Variation in Clinical Processes Todd L Allen
Hospital Flow Marc Rouppe van der Voort, Anna Roos Vijverberg, Frits van Merode
Value Management Kay Cordiner, Poonam Gupta, Salah Arafa, Cameron Stark
Building a Model Value Stream for Older People Living with Frailty in Ireland Fiona Keogan, Anne-Marie Keown
Using Lean at Scale in Mental Health Service Provision Louise Roig, Jens Normand
Organisation-Wide Implementation of Lean in Iceland Páll Matthíasson, Benedikt Benedikt Olgeirsson, Gudrun Björg Sigurbjörnsdottir
Improving Learning Disabilities Services with Lean Design: A Case Application of the 3P Method Iain Smith, Steven Bartley
Co-Producing an Organisation’s Quality Improvement Method: No Decision About Me, Without Me Nathan Clifford, Sarah Curtis, Karl Marlowe
Applying Kata in Healthcare Ann Hill, Graham Canning
Executive Leadership in Sustaining Lean Transformation Kim Barnas
Learning How to Apply Lean Elaine Mead, Cameron Stark, Maimie Thompson

Typically entrenched and systemic, healthcare problems require the sort of comprehensive solutions that can only be addressed by a change in culture and a shift in thinking. Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book demonstrates how honest appraisal, intelligent planning, and vigilant follow-up have led to dramatic improvements in a variety of healthcare settings across the world. It teaches us how innovative organizations can find sustainable solutions to seemingly intractable problems by following a path guided by Lean Thinking. Lean methods may not solve every healthcare problem, but as these cases prove, changing a culture rather than personnel results in more effective sustainable change.

This multi-authored book provides expert descriptions of Lean methods and their application in healthcare, written by the people who developed and tested the methods in healthcare settings. Each chapter brings together a description of the technique or approach, with examples of application in practice from the author’s own practice. Authors use an engaging approach to their narrative, with examples from their personal experience or engagement being described to illustrate the practical application of theoretic approaches. In painting a picture of the environment in which these tools and techniques have been applied, readers will understand the transferability to their own workplace environment. This will be an opportunity to tell real stories of the application of Lean in healthcare and give readers the opportunity to learn from people from across the world, on subjects on which they are acknowledged topic experts, based on day-to-day Lean practice.