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Motivating public employees

By: Esteve, MarcContributor(s): Schuster, ChristianMaterial type: TextTextPublication details: New York Cambridge University Press 2019 Description: 85 pISBN: 9781108459235Subject(s): Organizational change | Organizational effectiveness | Government productivityDDC classification: 352.3 Summary: What motivates public employees to work hard? This Element systematically reviews answers from public administration research. The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one's organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues. Supplementary material for this Element is available online.
List(s) this item appears in: Public Policy & General Management
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
General Stacks
Public Policy & General Management 352.3 EST (Browse shelf(Opens below)) 1 Available 002533

Table of Contents
1. Motivation as the holy grail of public management
2. Work motivation in the public sector – a typology
3. Lessons from public administration research about work motivators in the public sector
4. The art of motivating public employees in practice – lessons from and for public administration research.

What motivates public employees to work hard? This Element systematically reviews answers from public administration research. The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one's organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues. Supplementary material for this Element is available online.

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