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Complete training evaluation: the comprehensive guide to measuring return on investment

By: Griffin, RichardMaterial type: TextTextPublication details: London Kogan Page Limited 2014 Description: xv, 274 pISBN: 9780749471002Subject(s): Organizational learning | Employees--Training of--EvaluationDDC classification: 658.3124 Summary: While substantial advances have been made in the L&D profession over the last decade, evaluation remains by far the weakest part of the L&D cycle. Most organisations wish to evaluate the impact of their investment in training but few do it well, and the lack of effective methods is one of the key barriers. Complete Training Evaluation addresses these issues by providing practitioner friendly but academically robust information and guidance on how to evaluate all forms of learning and development. It draws on the author's own multidisciplinary research along with his practical experience of working with private and public sector organisations carrying out evaluations. The book provides practitioners with accessible 'how-to' knowledge and tools to undertake evaluations of both formal and informal learning
List(s) this item appears in: HR & OB | Business Communication
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
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Human Resource and Organization Behvaiour 658.3124 GRI (Browse shelf(Opens below)) 1 Available 002363

Table of contents
Section - ONE: The state of training evaluation;
Chapter - 01: Introduction;Chapter - 02: The power of training evaluation;Chapter - 03: The workplace, learning and performance;Chapter - 04: Where are we now?;
Section - TWO: Getting ready;
Chapter - 05: Barriers to evaluation and how to overcome them;Chapter - 06: Planning an evaluation;Chapter - 07: Surveys, peer review evaluation, observation and other ways to evaluate;Chapter - 08: Stakeholder evaluation;
Section - THREE: Evaluation;
Chapter - 09: Meaningful reaction measures: Moving beyond happy sheets;Chapter - 10: Rating scales: Measuring the effectiveness of training;Chapter - 11: ‘Can do, will do’ – the importance of self-efficacy;Chapter - 12: Training transfer and retention: Making training stick;Chapter - 13: ‘What difference did the training make to you?’;Chapter - 14: Evaluating e-learning;Chapter - 15: Evaluating learning outcomes;Chapter - 16: Evaluating informal learning;Chapter - 17: Costs;
Section - FOUR: Bringing it together;
Chapter - 18: Presenting evaluation results;Chapter - 19: Complete evaluation checklist;Chapter - 20: Bringing it all together;Chapter - 21: Boosting performance through complete evaluation

While substantial advances have been made in the L&D profession over the last decade, evaluation remains by far the weakest part of the L&D cycle. Most organisations wish to evaluate the impact of their investment in training but few do it well, and the lack of effective methods is one of the key barriers.

Complete Training Evaluation addresses these issues by providing practitioner friendly but academically robust information and guidance on how to evaluate all forms of learning and development. It draws on the author's own multidisciplinary research along with his practical experience of working with private and public sector organisations carrying out evaluations. The book provides practitioners with accessible 'how-to' knowledge and tools to undertake evaluations of both formal and informal learning

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