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Online consumer behavior: theory and research in social media, advertising, and e-tail

By: Close, Angeline GMaterial type: TextTextPublication details: New York Routledge 2012 Description: xxxiii, 366 pISBN: 9781138107557Subject(s): Consumer behavior | Internet marketingDDC classification: 381.142 Summary: Social media (e.g., Facebook, LinkedIn, Groupon, Twitter) have changed the way consumers and advertisers behave. It is crucial to understand how consumers think, feel and act regarding social media, online advertising, and online shopping. Business practitioners, students and marketers are trying to understand online consumer experiences that help instill brand loyalty. This book is one of the first to present scholarly theory and research to help explain and predict online consumer behavior.
List(s) this item appears in: Marketing | IT & Decision Sciences
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
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Marketing 381.142 CLO (Browse shelf(Opens below)) 1 Available 000576

Social media (e.g., Facebook, LinkedIn, Groupon, Twitter) have changed the way consumers and advertisers behave. It is crucial to understand how consumers think, feel and act regarding social media, online advertising, and online shopping. Business practitioners, students and marketers are trying to understand online consumer experiences that help instill brand loyalty. This book is one of the first to present scholarly theory and research to help explain and predict online consumer behavior.

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