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Handbook of conflict management research

Contributor(s): Material type: TextTextPublication details: Edward Elgar Publishing Cheltenham 2014Description: xxxi, 530 pISBN:
  • 9781783477241
Subject(s): DDC classification:
  • 658.4053 AYO
Summary: This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading conflict from multiple perspectives and cultural orientations, the role of context in conflict and the teaching of conflict management. Altogether, the Handbook provides a critical avenue for researchers and practitioners’ continued engagement in conflict research and management theory.
List(s) this item appears in: Public Policy & General Management | Operation & quantitative Techniques
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC General Stacks Public Policy & General Management 658.4053 AYO (Browse shelf(Opens below)) 1 Available 002746

PART I: ON THE NATURE OF CONFLICT

1. Types of Conflict: The History and Future of Conflict Definitions and Typologies
Karen A. Jehn

2. Beneficial and Detrimental Effects of Conflict
Sonja Rispens

3. Cooperative and Competitive Conflict Management in Organizations
Dean Tjosvold, Alfred Wong and Nancy Yi Feng Chen

4. The Emergence of Intragroup Conflict: Variations in Conflict Configurations
M. Audrey Korsgaard, Robert E. Ployhart and Michael D. Ulrich

5. Understanding High-stakes Conflicts
Ellen Giebels, Elze G. Ufkes and Kim J. P. M. van Erp

6. Identifying Gaps between the Conceptualization of Conflict and its Measurement
Corinne Bendersky, Julia Bear, Kristin Behfar, Laurie R. Weingart, Gergana Todorova and Karen A. Jehn

PART II: ON THE EFFECTS OF CULTURE AND DIVERSITY

7. Power in Teams: Effects of Team Power Structures on Team Conflict and Team Outcomes.
Lindred L. Greer

8. Conflict Cultures: A New Frontier for Conflict Management Research and Practice
Michele J. Gelfand, Jesse R. Harrington and Lisa M. Leslie

9. Managing cross-culture conflicts: A close look at the implication of direct versus indirect confrontation
Jeanne Brett, Kristin Behfar and Jeffrey Sanchez-Burks

10. National baselines of bullying: A Climato-economic perspective
Evert van de Vliert and Ståle Einarsen

PART III: CONFLICT WITHIN AND BETWEEN TEAMS

11. The Role of Voice in Managing Conflict
Debra L. Shapiro and Ethan Burris

12. Strategies for Developing Trust through Constructive Conflict Resolution in Teams
Randall S. Peterson and Amanda J. Ferguson

13. Conflict and Change in Teams: The Innovative Newcomer Challenge
Floor A. Rink and Aimee A. Kane

14. Coping with Intragroup Conflict
Frank R.C. De Wit, Karen A. Jehn and Daan Scheepers

PART IV: THE ROLE OF COGNITION AND EMOTION

15. Team Mental Models and Intragroup Conflict
Katherine Hamilton, Shin-I Shih, Rachel Tesler and Susan Mohammed

16. Conflict, Emotional Intelligence and Emotional Regulation at Work
Ashlea C. Troth, Peter J. Jordan and Kristie M. Westerlaken

17. Anger at Work: Examining Organizational Anger Norms Impact on Anger Expression Outcomes
Ronda R. Callister, Barbara Gray, Donald E. Gibson, Maurice E. Schweitzer and Joo Seng Tan

PART V: CONFLICT AND NEGOTIATION

18. Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems
Patricia Satterstrom, Jeffrey T. Polzer and Robert Wei

19. Negotiation Processes as Sources of (And Solutions to) Interorganizational Conflict
Elizabeth Long Lingo, Colin M. Fisher and Kathleen L. McGinn

20. Getting Something out of Nothing: Reaping or Resisting the Power of a Phantom BATNA
Donald E. Conlon, Robin L. Pinkley and John E. Sawyer

21. Lies, Damn Lies,and Negotiation: An Interdisciplinary Analysis of the Nature and Consequences of Deception at the Bargaining Table
Bruce Barry and Erin M. Rehel

PART VI: ON THE ROLE OF ORGANIZATIONAL CONTEXT

22. Approaches to the study of employee’s territoriality, conflict, emotions and well-being
Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn

23. Ethics in International Business Negotiations
Richard A. Posthuma, Si-Hyun Kim and Roger Volkema

24. Understanding the messy relationship between faultlines and conflict
Sherry M.B. Thatcher and Pankaj C. Patel

PART VII: CONFLICT AND LEADERSHIP

25. Intragroup Conflict and the Interpersonal Leadership Circumplex: Matching Leadership Behaviors to Conflict Types
Astrid C. Homan, Marleen Redeker and Reinout E. de Vries

26. Conflict at multiple levels: Transformational leadership and followers’ cultural orientation
Oluremi B. Ayoko and Michael Muchiri

PART VIII: LEARNING AND TEACHING CONFLICT MANAGEMENT/NEGOTIATION

27. Negotiator Bandwidth
Leigh Thompson, Brian Lucas and Erika Hall

28. Mediating Hierarchical Labour Conflicts: Dynamics and Interventions
Katalien Bollen and Martin C. Euwema

29. Teaching Negotiation: The State of the Practice
Roy J. Lewicki

INDEX

This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading conflict from multiple perspectives and cultural orientations, the role of context in conflict and the teaching of conflict management. Altogether, the Handbook provides a critical avenue for researchers and practitioners’ continued engagement in conflict research and management theory.

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