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Understanding trust in organizations: a multilevel perspective

Contributor(s): Gillespie, Nicole | Fulmer, Ashley C | Lewicki, Roy JMaterial type: TextTextPublication details: London Routledge 2021 Description: xxiv, 379 pISBN: 9781138327597Subject(s): Organizational behavior | Business ethics | LeadershipDDC classification: 158.2 Summary: Understanding Trust in Organizations: A Multilevel Perspective examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance our understanding of how trust is affected by both macro and micro forces, such as those operating at the societal, institutional, network, organizational, team, and individual levels. Understanding Trust in Organizations synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations. It provides a much-needed integration and novel conceptual advances regarding the dynamic interplay between micro and macro levels that influence trust. This volume brings new insights into how trust in groups, networks, and organizations forms, and why employees can differ in their trust in leaders and teams. Providing rich and nuanced insights into how to develop, maintain, and restore trust in the workplace, Understanding Trust in Organizations is a critical resource for scholars, graduate students, and researchers of industrial and organizational psychology, as well as practitioners in fields such as human resource management and strategic management.
List(s) this item appears in: HR & OB | Public Policy & General Management
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Book Indian Institute of Management LRC
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Human Resource and Organization Behvaiour 158.2 GIL (Browse shelf(Opens below)) 1 Available 004192

Table of Contents
Section 1: Introduction

A Multilevel Perspective on Organizational Trust
Nicole Gillespie, Ashley Fulmer, & Roy Lewicki
Trust Conceptualizations Across Levels of Analysis
Ashley Fulmer & Cheri Ostroff
Section 2: Multilevel trust processes and dynamics

Divergence in Collective Trust
Audrey Korsgaard & Paul Bliese
The Relationship Between Trust and Attributions: A Levels of Analysis Perspective
Edward Tomlinson & Luke Langlinais
Cascading Influences and Contextualized Effects: A Model of Multilevel Control-Trust Dynamics
Chris Long
Trust Me or Us? A Multilevel Model of Individual and Team Felt Trust by Supervisors
Julie Zhu, Dora Lau, & Long (Rico) Lam
Trust Repair: A Multilevel Framework
Nicole Gillespie, Steve Lockey, Matthew Hornsey, & Tyler Okimoto
Section 3: Embedding trust in organizations

Network Trust
Bill McEvily, Akbar (Aks) Zaheer, & Guiseppe (Beppe) Soda
The Tangled Ties of Trust: A Social Network Perspective on Interpersonal Trust
Stephen Jones & Priti (Pri) Shah
Multilevel Theorizing of How Gender Influences Trust and Creativity
Hye Jung Eun, Roy Chua, & Mengzi Jin
Multilevel Trust in Uncertain Contexts: ODID You Hear We Have a New VP?
Roger Mayer & Michele Williams
Multilevel Trust and HRM
Rosalind Searle & Rami Al-Sharif
Trust Cues in Artificial Intelligence: A Multilevel Case Study in a Service Organization
Lisa van der Werff, Kirsimarja Blomqvist, & Sirpa Koskinen
Employee Trust in Organizations Across Cultures: A Multilevel Model
Arzu Wasti & Çetin Önder
Section 4: Conclusion and Way Forward

Multilevel Trust: Reflections, Insights, and a Future Research Agenda
Guido Möllering, Nicole Gillespie, & Roy Lewicki

Understanding Trust in Organizations: A Multilevel Perspective examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance our understanding of how trust is affected by both macro and micro forces, such as those operating at the societal, institutional, network, organizational, team, and individual levels.

Understanding Trust in Organizations synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations. It provides a much-needed integration and novel conceptual advances regarding the dynamic interplay between micro and macro levels that influence trust. This volume brings new insights into how trust in groups, networks, and organizations forms, and why employees can differ in their trust in leaders and teams.

Providing rich and nuanced insights into how to develop, maintain, and restore trust in the workplace, Understanding Trust in Organizations is a critical resource for scholars, graduate students, and researchers of industrial and organizational psychology, as well as practitioners in fields such as human resource management and strategic management.

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